Most companies are investing heavily in scalability. They’re increasing their capacity, their infrastructure and their quality of service. But hidden among this growing frenzy, content assessment and security are being abandoned.
“Over the course of this year, we have invested significant resources to increase trading capacity on our platform and maintain availability of our service. We have increased the size of our support team by 640% and launched phone support in September. We have also invested heavily in our infrastructure and have increased the number of transactions we are processing during peak hours by over 40x.”
Coinbase warns that its platform could crash again in the future
But as these services grow, content quality and security assurance are becoming critical. Facebook is under fire due to unsupervised ad purchases
and filter bubbles. YouTube is getting hell for their lack of content control, especially, around children’s content
. Users are accusing Twitter of becoming the home of trolls, Nazis
, and armies of soulless botnets. The FCC is being questioned on the truthfulness of their Net Neutrality probe comments
All these aggregator companies struggle with content. They feed on it but their scale is so massive, it’s impossible for them to control the flow of it anymore. And the most problematic aspect is that they still don’t know how to fix it.
“A filter bubble is a state of intellectual isolation that can result from personalized searches when a website algorithm selectively guesses what information a user would like to see based on information about the user, such as location, past click-behavior and search history. As a result, users become separated from information that disagrees with their viewpoints, effectively isolating them in their own cultural or ideological bubbles.”